golden nugget las vegas spa phone number

And for the price of the room, it’s rather ridiculous there was no fridge or microwave. Needless to say he had to spend it in the room because of the smoking in the entire lobby areas because of the casino. We drove 5 hours so I can bring my husband, who is on oxygen, for his birthday to try another place other than Kickapoo which we really like.

Plus our sheets had old blood stains on them. 30 minutes later she comes knocking on the door and when my son asked if she wanted the other air mattress back she said, 'huh, no leave it in there' very rude and walked away. Called downstairs and the lady who answered said 'ok I will let them know' and then hung up before I could say anything else. That evening we aired up the air mattress and with in a few hours it was completely flat. Went to casino and all smoking with no ventilation.

Went to put my toiletries up and there is old trash from the previous guest under the bathroom sink. Get to our room and our roll away bed was not in there. Went back to stand in line again and was told our room had been ready. Waited a few hours and still never received a text. 1st off we stood in line for a bit to check in and the lady was kind of snippy and said we would get a text when our room was ready. Needless to say, we will never stay in this hotel again. We have shows in Vegas 3 to 4 times a year. We were 10 reps and we all had the same ugly experience. You have to ask for an iron and ironing board. No garbage bags, no even a 'do not disturb' sign. To make a long, upsetting story short, in 5 nights and 4 days, we got our room cleaned 'once.' I should also point out that there was a blue pill and a dime under one armchair that was still there after the only cleaning we got. You send a message to the number that's printed on a sign they leave in your room.Ī few hours later, you sent it before noon, they send a text back saying you have to go to a link and answer a nonsense questionnaire to get your room cleaned. Then, you find out, maybe, after the first day your room hasn't been cleaned, that you need to make an appointment before noon a day in advanced. You check in and you are not told about the ridiculous rip-off rules that 'apply ' to the room- cleaning. It's a very important event and stay in groups of many at one hotel.

The cheapest trick is making an appointment to get your room cleaned. The exceptions were: the staff at the bellhop desk, who demand a tip in advance. The maids were also great and the staff, in general, were very nice. I'll point out that the Valet Parking people were great.

Golden nugget las vegas spa phone number